There exists a nifty Gmail feature called “Undo Send” that lets you take back a hastily shipped email — and it’s something a certain Goldman Sachs contractor probably wishes she’d used after accidentally sending a report containing confidential client information to a complete stranger.
Now the investment bank is asking a US judge to force Google to delete the email to prevent a “needless and massive” privacy breach. The complaint was filed Friday in a New York state court in Manhattan, according to a report by Reuters.
The incident occurred on June 23 when a Goldman contractor intended to send a report containing “highly confidential brokerage account information” to someone with a @gs.com address, one of the central domain names of Goldman Sachs email accounts. Instead, she accidentally sent the email to someone with a @gmail.com address.
The email contained information related to the contractor’s testing of changes to the bank’s reporting of certain Financial Industry Regulatory Authority requirements and could have affected multiple clients. Goldman is not saying how many, but, after repeated unsuccessful attempts to contact the recipient, it wants Google’s help in tracking down who may have accessed the information.
Google is in fact playing ball, according to the bank. The search giant will allegedly comply with the request, but only if it receives a court order. That’s presumably to prevent setting a precedent in which organizations and individuals could easily get Google to delete an incriminating, or simply embarrassing, email.
It’s also paramount that Google not tarnish its relationship with users, who trust the company to not only abide by the law but to also put privacy first. Snooping on and then deleting emails in a Gmail user’s inbox, regardless of the content of those messages, without appropriate legal permission would undermine that.
When contacted, a Google spokesperson said the company does not comment on active litigation. CNET has reached out to Goldman Sachs for more information on the specifics of the case and we’ll update this story when we hear back.
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